Neighbourhood Response Officer

Posted 12 hours 36 minutes ago by Clarion Housing Group

Permanent
Full Time
Other
London, United Kingdom
Job Description

Salary: £39,408 to £45,969 per annum

Location: North London - hybrid working arrangement

Hours: 36 hours per week

Contract Type: Permanent

Responsibilities
  • Carry out neighbourhood management of properties in the North London region, including customer visits, viewing and sign up appointments
  • Identify and investigate tenancy breaches and reports of anti social behaviour
  • Ensure Clarion Neighbourhoods are clean and safe, and report fly tipping and monitor grounds maintenance
  • Develop and deliver neighbourhood plans and local offers, working with local resident groups to develop community facilities, activities and events
  • Travel regularly across local regions to meet residents as required
  • Collaborate with centrally based teams, internal teams, external agencies and residents
Qualifications
  • Ability to travel across the North London region as required
  • Eligibility to work in the UK and residence in England or Wales during employment
  • Confident customer focused communication skills
  • Basic criminal record check clearance required
Benefits
  • Competitive salary and benefits package
  • Hybrid role with base location at our offices in Corsica Street, Wrights Road, or Mick Fury; work from office up to two days per week and attend mandatory in person meetings
  • Travel across the local region as business needs
Additional Information
  • Closing Date: Wednesday 24th June 2026 at midnight
  • Post subject to Basic Criminal Record Check clearance