Neighbourhood Patrol Officer

Permanent
Full Time
Other
London, United Kingdom
Job Description

Neighbourhood Patrol Officer

Location: Brent Council, Wembley
Pay: £16per hour
Hours: Full-time,37.5 hours per week

About the Role

Are you passionate about making communities safer and tackling anti-social behaviour? We're looking for a proactive and dedicated Neighbourhood PatrolOfficer to join our team working with Brent Council.

This is a varied, hands-on role where you'll patrol the borough, investigate complaints, and work closely with local partners to reduce anti-social behaviour and improve public safety.

About Us

Waste Investigations Support & Enforcement (WISE) is a leading enforcement provider working in partnership with local authorities to tackle anti-social behaviour and environmental crime. Using advanced technology and industry expertise, we're committed to creating cleaner, safer, and more welcoming communities.

What You'll Do
  • Investigate and respond to complaints of anti-social behaviour within agreed timescales

  • Gather and compile evidence to a standard suitable for legal proceedings

  • Develop and lead partnership-based action plans to resolve complex ASB issues

  • Patrol the streets to identify and address ASB hotspots

  • Engage with individuals in the community, including vulnerable and street populations

  • Attend meetings and work closely with community groups and partners

  • Create high-quality reports and maintain accurate records

  • Use a mix of prevention, early intervention, education, and enforcement methods

What We're Looking For
  • At least 1 year's experience in statement taking, community engagement, or customer service

  • Strong written and verbal communication skills

  • Calm, professional, and resilient under pressure

  • Excellent organisational and time-management abilities

  • Problem-solving mindset with an investigative approach

  • Ability to prioritise workload and meet deadlines

  • Previous experience working in partnership settings is desirable

What We Offer
  • £16per hour, full-time contract

  • Wednesday to Sunday, 37.5 hours per week, between the hours of 12pm and 10pm

  • On-site parking

  • Comprehensive training and support

  • Opportunities to work closely with council partners and make a real difference in your community

Please Note

All successful candidates will be required to undergo vetting as part of the recruitment process. Full cooperation with the screening process is essential.