Neighbourhood Officer

Temporary Neighbourhood Officer

Salary: £33k per annum

Location: Harrogate (Fixed Location)

Temp to Perm Initial 6-month contract

Our client is seeking a Temporary Neighbourhood Officer to join their dedicated team. In this role, you will play a vital part in providing exemplary services to their residents within their neighbourhoods and communities. They pride themselves on being local, approachable, and resident-focused, and they need someone who embodies these values in every aspect of their work.

As a Temporary Neighbourhood Officer, your main responsibilities will include:

• Delivering a high-quality service that enhances the lives of our client s residents while ensuring their neighbourhoods and properties are well-maintained.
• Conducting Home Reviews and engaging with residents to gather feedback and implement service improvements.
• Maintaining a visible presence in the neighbourhoods, ensuring regular inspections and fostering positive relationships with stakeholders, including police and local authorities.
• Addressing service requests and complaints in line with their policies, ensuring resident satisfaction at all times.
• Monitoring neighbourhood service contracts to uphold standards and deliver value for money.

The ideal candidate will possess:

• Must have CIH Level 4 or 5.
• Must have 2 years experience in housing management and a solid understanding of housing sector legislation.
• A strong commitment to delivering exceptional customer service and a proven ability to build positive relationships.
• Excellent communication skills and the ability to adapt to different audiences.
• A proactive, flexible approach to problem-solving and a genuine passion for improving neighbourhoods and communities.
• Strong organisational skills and the ability to manage multiple priorities effectively.

Our client offers an engaging work environment that values your contributions and supports your professional growth. They believe in fostering a diverse and inclusive workplace, where every employee brings unique perspectives to their mission.

If you are excited about making a tangible difference in their communities and believe you have the skills and passion they are looking for, they would love to hear from you!

Click apply and submit your CV today.