National Account Manager

Join us:

At Vodafone, we're not just shaping the future of connectivity for our customers - we're shaping the future for everyone who joins our team. When you work with us, you're part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the right balance between work and life, Vodafone offers the opportunity to help you belong and make a real impact.

What you'll do:

You will be responsible for systematically landscaping strategic accounts to understand their business goals and needs to build a sales pipeline of 3x annual sales quota, working with assigned Mid market accounts to nurture the sales pipeline through the Vodafone selling process. You will identify opportunities for Mobility, Fixed, Mobile broadband, Unified Communications & Security through outbound calling, social selling and marketing campaigns as appropriate to the sales strategy. Thereafter you will engage with customers' buying centres and build solutions tailored to the customer's needs, closing the sale and managing the customer ongoing for cross selling purposes, whilst working with the wider team to support the account by servicing it in country.

Key Accountabilities:

• Devise and own a plan that supports the overall "Protect & Nuture" section of our SME Champion Strategy within Vodafone Ireland
• Influence long term strategic direction and act as a trusted advisor for your customers
• Devise and own a contract strategy to ensure reach across your base of accounts aligned to you
• Identify & manage customer requirements needed to complete proposal & /or contract
• Work collaboratively with solutions sales to identify opportunities to ensure revenue targets are delivered. Build & manage sales pipeline to ensure a minimum of 3x sales target
• Provide support for marketing activities and events
• Provide timely and accurate forecasts and clear visibility on pipeline and performance
• Assess customers' needs and explain how Vodafone can satisfy those needs
• Work with internal stakeholders to respond to tender requests, gathering estimates, coordinate response streams and actively develop relationships with prospect procurement departments
• Quote and negotiate prices and credit terms, navigate through the procurement process and complete contracts
• Work collaboratively to ensure revenue targets are delivered
• Report sales performance, and sales pipeline to your line manager
• Work on marketing led initiatives to focus on key growth areas

Who you are:

• A passion for work with clients in a high quality service driven industry
• 4+ years' experience in a similar role
• B2B sales experience
• Excellent communication and interpersonal skills
• Business acumen, sound decision making, analytical and organizational skills in a fast paced environment; a consultative approach to managing complex client relationships
• A "can do" attitude, drive and motivation to achieve their best potential and performance overall
• Resourceful and innovative in finding new business opportunities and building pipeline in your customer base
• Strong commercial awareness and sound understanding of sales and project dynamics
• Exceptional presentation skills with the ability to present to c suite level
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organisation
• Proven track record of delivering against targets (quarterly and annually)
• Ability to work in a fast paced environment with a solutions based approach
• A dynamic and flexible approach, as well as the ability to work under pressure
• Excellent customer service skills
• Ability to provide constructive feedback where required
• Excellent service issue / complaint resolution skillsContribution to business growth and service improvements

What's in it for you:

• The flexibility to work how you perform best, with hybrid ways of working and real focus on work life balance
• A competitive package including salary, bonus and a strong pension to support you now and long term
• Generous flexible benefits allowance, plus access to comprehensive health and wellbeing support
• Access to our on site wellness centre and gym, alongside a wider wellbeing programme
• Free mobile plan, device offers and exclusive discounts for you, your family and friends
• Market leading family policies and flexibility to support you at every stage of life
• Real opportunities for career growth through learning, development and internal progression