Multichannel Customer Service Team Lead (1-Month)

A local authority in Greater London is seeking a Team Leader for a 1-month contract. The role involves leading a customer service team, ensuring high service standards across various channels including face-to-face, digital, and telephony. Essential qualifications include NVQ Level 3 or 4 in Customer Service and management training. The position requires strong team management skills and experience in high-pressure environments. Working hours are 36 hours per week, and applications must be submitted by 28th Feb 2026.