Multichannel Customer Experience Advisor (Hybrid)

Costa Limited in St Albans is hiring a Customer Services Advisor (Permanent) to deliver a world-class multichannel customer experience across calls, email, social media and live chat. You will handle queries, resolve issues at first point of contact and work towards performance targets in a fast-paced, 7-day operation.

This hybrid role includes weekend coverage and perks such as SIP share ownership, an annual discretionary bonus, a strong pension and staff discounts.