Multichannel Customer Care Specialist

JD Sports Head Office in Rochdale is seeking a proactive customer service representative to manage inquiries across phone, email, social media and live chat. You will take telesales orders, provide product guidance and ensure accurate order delivery expectations are communicated.

The role requires calm, initiative and teamwork, with a flexible approach to cover a 24/7 operation and deliver high-quality service aligned to JD Sports brands.