Multichannel Banking Customer Service Consultant

Santander UK, Falkirk, is seeking a Customer Service Consultant for a 12-month FTC at the Falkirk branch. You will assist customers face-to-face, over the phone and via video, guiding digital banking adoption while delivering a personalised, trusted service.

The role focuses on building confidence and long-term customer relationships in Branch Banking. The starting salary is £25,000 with a £500 flexible benefit allowance and an 8% discretionary bonus.