Multi Skilled Operative

Annual salary: up to £36,425.30

Multi-Skilled Operative

Covering Locations: Norwich

Contract: Full Time, Permanent Role

Salary: £36,425.30 per annum, plus company van, fuel card, PPE, uniform, etc.

Hours: 42.5 per week

About the Role

As a Multi Skilled Operative with MPS you will be working on our Void properties preparing houses for tenants. This is a dynamic, hands on role where you'll be responsible for delivering high quality repairs and maintenance across a range of trades, ensuring residents' homes are safe, functional, and well cared for.

You'll be working across void properties, responding to repair requests that cover carpentry, plumbing, plastering, tiling, and more. No two days are the same, and your ability to adapt, problem solve, and deliver excellent customer service will be key to your success.

With a strong pipeline of work and a commitment to improving social housing standards, this is a fantastic opportunity to be part of a team that's making a real difference in the community. We're looking for someone reliable, skilled across multiple trades, and passionate about getting the job done right the first time.

Duties

• Carry out responsive repairs across void social housing properties
• Replacing or repairing skirting boards, architraves, and internal door frames
• Installing and adjusting kitchen units, worktops, and cupboard doors
• Repairing or replacing internal doors, handles, locks, and hinges
• Identifying and fixing minor plumbing issues such as leaks, dripping taps, and blocked sinks
• Carrying out patch plastering and making good damaged walls or ceilings
• Completing wall and floor tiling repairs, including grouting and sealing
• Painting and decorating to a professional finish following repair works
• Ensuring all repairs are completed safely, efficiently, and to a high standard
• Participating in out of hours emergency repair rota as required
• Reporting any further works, safeguarding concerns, or property issues beyond scope
• Deliver excellent customer service while working in residents' homes
• Accurately record job details, materials used, and completion notes using handheld devices or job sheets
• Maintain tools, equipment, and company vehicle in good working order
• Manage daily workload efficiently to meet service level targets

Key Criteria

• Proven experience in domestic repairs and maintenance across multiple trades (e.g. carpentry, plumbing, plastering, tiling, decorating)
• Full UK driving licence
• Ability to work independently and manage workload effectively
• Strong fault finding and problem solving skills
• Excellent customer service skills
• Good understanding of health and safety regulations and safe working practices
• Ability to use handheld devices or job management systems to record work
• Willingness to participate in out of hours emergency rota

Benefits

• 25 days annual leave plus bank holidays
• Annual Mears Fun Day - thank you event organised by the Executive team
• Volunteering Leave - paid volunteering in the community
• Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, and much more
• Family friendly policies
• Company Van & Fuel Card
• Uniform

Employment Requirements

• All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship.
• To drive a Mears vehicle, you must be aged over 21, have held your licence for over 3 months, and have less than 9 points.
• Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.