Motor Vehicle Technician
Posted 1 day ago by E M G Motor Group
£38,000 Annual
Permanent
Full Time
Other
Suffolk, Bury St. Edmunds, United Kingdom, IP295
Job Description
Vehicle Technician - Automotive
_ Full Time - Permanent _
_ Salary negotiable on Experience _
_ Grainger Motor Group has officially been certified as a Great Place to Work for 2025._
We are an established dealership currently looking for a Vehicle Technician to enhance our aftersales team. This is an excellent opportunity to join a well-respected retailer and become a key member of our aftersales operation and company. Use your industry experience to complete high quality maintenance, diagnostic and servicing activities in a franchised dealership
The Role
We are seeking a qualified Vehicle Technician to join our dealership in Bury St Edmunds and assist in providing a high quality and efficient vehicle service offering for our customers. Working as part of a team and reporting to the Workshop Controller, this role offers you the opportunity to put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working.
Responsibilities
Complete scheduled vehicle servicing in line with manufacturer guidelines
Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
Liaise directly with customers and service advisors, providing outstanding customer service
Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
Participate in on-going training and development to ensure product and service knowledge is up to date
Contribute to local and companywide process improvements and innovations
Mentor and provide guidance to apprentice technicians, where applicable
Required Skills and Experience
Level 3 vehicle technician qualification
Hold a full UK driving license (Essential)
Have manufacturer experience. (desirable)
In addition to your prior experience, you will be able to demonstrate the following skills:
- Excellent problem solving skills and strong attention to detail- A strong customer service focus with the ability to communicate technical information to a non-technical audience.- Outstanding organisation and time management skills with the ability to work to deadlines .
Not just a job Join us for a career.
EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 14 locations across the South and East Anglia.
At EMG / Grainger Motor Group, we take pride in our identity as a family-run and owned business, we cherish our people and their contribution to our success.
Our vision is to 'be the best' at what we do and we recognise that our staff are the most important asset to our business - success is only achieved through our people. We are committed to create an environment where our employees have opportunities to grow and thrive, as our business grows our staff go hand in hand growing with it.
If you are interested in applying for this role, we look forward to receiving your CV, or if you are interested in any other opportunities within our group then please reach out to us by emailing .
Job Types: Full-time, Permanent
Pay: £38,000.00 per year
Additional pay:
Bonus scheme
Performance bonus
Benefits:
Company events
Company pension
Employee discount
Free parking
On-site parking
Schedule:
Monday to Friday
Weekend availability
Experience:
Vehicle Technician: 2 years (preferred)
Licence/Certification:
UK Driving Licence (required)
City and Guild Qualification L3 (preferred)
Work Location: In person
Reference ID: BURYTECH
_ Full Time - Permanent _
_ Salary negotiable on Experience _
_ Grainger Motor Group has officially been certified as a Great Place to Work for 2025._
We are an established dealership currently looking for a Vehicle Technician to enhance our aftersales team. This is an excellent opportunity to join a well-respected retailer and become a key member of our aftersales operation and company. Use your industry experience to complete high quality maintenance, diagnostic and servicing activities in a franchised dealership
The Role
We are seeking a qualified Vehicle Technician to join our dealership in Bury St Edmunds and assist in providing a high quality and efficient vehicle service offering for our customers. Working as part of a team and reporting to the Workshop Controller, this role offers you the opportunity to put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working.
Responsibilities
Complete scheduled vehicle servicing in line with manufacturer guidelines
Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
Conduct electronic visual health checks (EVHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
Liaise directly with customers and service advisors, providing outstanding customer service
Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
Participate in on-going training and development to ensure product and service knowledge is up to date
Contribute to local and companywide process improvements and innovations
Mentor and provide guidance to apprentice technicians, where applicable
Required Skills and Experience
Level 3 vehicle technician qualification
Hold a full UK driving license (Essential)
Have manufacturer experience. (desirable)
In addition to your prior experience, you will be able to demonstrate the following skills:
- Excellent problem solving skills and strong attention to detail- A strong customer service focus with the ability to communicate technical information to a non-technical audience.- Outstanding organisation and time management skills with the ability to work to deadlines .
Not just a job Join us for a career.
EMG is part of Grainger Motor Group, one of the fastest growing family-owned dealer groups in the UK with 14 locations across the South and East Anglia.
At EMG / Grainger Motor Group, we take pride in our identity as a family-run and owned business, we cherish our people and their contribution to our success.
Our vision is to 'be the best' at what we do and we recognise that our staff are the most important asset to our business - success is only achieved through our people. We are committed to create an environment where our employees have opportunities to grow and thrive, as our business grows our staff go hand in hand growing with it.
If you are interested in applying for this role, we look forward to receiving your CV, or if you are interested in any other opportunities within our group then please reach out to us by emailing .
Job Types: Full-time, Permanent
Pay: £38,000.00 per year
Additional pay:
Bonus scheme
Performance bonus
Benefits:
Company events
Company pension
Employee discount
Free parking
On-site parking
Schedule:
Monday to Friday
Weekend availability
Experience:
Vehicle Technician: 2 years (preferred)
Licence/Certification:
UK Driving Licence (required)
City and Guild Qualification L3 (preferred)
Work Location: In person
Reference ID: BURYTECH