Mosaic Systems Trainer

Mosaic System Trainer (Adults, Children's & Finance) - Contract (Outside IR35)

Rate: £400-£425 (Outside IR35)
IR35: Outside
Duration: Initial 3 months (training period pre go-live)
Location: Hybrid, remote for material development + 3-4 days per week on-site for delivery (negotiable)

Panoramic Associates are supporting a Local Authority with their search for an experienced Mosaic Trainer to support the delivery and adoption of Mosaic across Adults', Children's and Finance directorates. This is a specialist interim requirement for someone who knows Mosaic inside and out and has trained users during an implementation, not just in BAU environments.

Key priorities

• Deep, entrenched Mosaic knowledge (hands-on, end-to-end understanding)
• Proven experience delivering Mosaic training across Adults' and Children's services
• Ability to create bespoke training materials aligned to the council's workflows and recording models
• Strong interpersonal/change engagement skills (not "stand in front of a script" delivery)

Role responsibilities

• Design and deliver tailored Mosaic training to users at all levels across Adults, Children's and Finance
• Create training packs, user guides, quick reference materials and E-learning content
• Conduct training needs analysis across service areas to inform rollout plans
• Support a train-the-trainer approach to upskill internal teams post go-live
• Provide support to UAT/early adopters via walkthroughs, drop-ins and practical guidance
• Maintain and iterate training content based on feedback and evolving system design
• Help drive adoption and bring teams on the change journey as new ways of working land

Skills & experience

• Strong track record delivering Mosaic training as part of an implementation/transformation programme
• Experience building both classroom and digital learning content (including E-learning)
• Confident translating complex processes into clear, accessible guidance
• Strong stakeholder engagement and facilitation style with a focus on user adoption
• Public sector/local authority experience

Start: ASAP (client moving quickly)
Interview process: Teams interview with the Project Manager and SMEs, 1 stage

Pop an application through if you'd like to learn more!