Mortgage Case Manager

Hybrid Specialist Lending Financial Services

Our client, a growing specialist mortgage lender, is hiring an experienced Mortgage Case Manager to manage Buy-to-Let (BTL) applications from submission through to completion.

If you understand the mortgage lifecycle, can package a case properly and know your way around BTL, Limited Company structures, HMOs or portfolio landlords - this is one for you.

You will:

• Manage a pipeline of Buy to Let mortgage applications
• Package cases in line with lending policy and compliance standards
• Assess supporting documents (income, company structure, property details)
• Progress cases proactively to offer stage
• Escalate complex or high-risk cases to Underwriters
• Liaise with brokers, solicitors and valuers
• Maintain accurate records and AML compliance

This is not a call centre role. It's hands-on, detailed and compliance-focused.

Essential:

• Experience in Mortgage Administration / Case Management / Underwriting Support
• Strong knowledge of the mortgage process from application to completion
• Understanding of mortgage regulation and compliance

Desirable:

• Buy-to-Let (BTL) lending experience
• Knowledge of SPVs, Limited Company BTL, HMO, Multi-Let
• CeMAP (or working towards)
• Specialist lending experience

• Bonus scheme (up to 10%)
• Hybrid working (3 days from home)
• Private medical insurance
• Life cover (4x salary)
• 23 days annual leave + bank holidays + Christmas closure
• Pension
• Clear progression within a growing lender

If you're currently a Mortgage Administrator, Mortgage Processor, Case Manager or Underwriting Assistant and want exposure to more complex BTL lending in a proper specialist environment - apply now.