Mortgage Arrears Payment Support Specialist (Hybrid)

Hollybank Trustees Ltd is seeking a detail-oriented Payment Support Officer to join their Specialist Mortgages Operations team in the City of London. This role is crucial as the first point of contact for customers facing payment issues, ensuring regulatory compliance and fair outcomes.

The ideal candidate will manage arrears, support customers with financial difficulties, and maintain accurate customer records. The position offers a hybrid work model, competitive remuneration, and various employee benefits including private medical insurance and generous annual leave.