Mobile Cleaning Supervisor

Flexible Area Supervisor

A dynamic and adaptable professional role supporting Regional and Account Managers in the effective delivery of PFM or PSS services across multiple sites.

Key Responsibilities

• Provide hands on operational support across client sites, ensuring high standards of service delivery and compliance, including:
• Supporting Regional and Account Managers by providing cover for holidays and sickness to ensure seamless contract delivery
• Carrying out regular site inspections to ensure staff have the necessary equipment, uniforms, and consumables
• Identifying and reporting any service delivery issues or areas for improvement
• Assisting in conducting monthly site audits, sharing results with clients, and providing constructive feedback to on site teams
• Supporting site staff with understanding and adhering to site documentation (Site Bible)
• Highlighting and assisting with updates to key site documentation, including RAMS, SSOW, and COSHH
• Promoting and monitoring Health & Safety compliance, including delivering toolbox talks, supporting training, and conducting new starter inductions
• Reporting all accidents, incidents, and near misses in line with company procedures
• Supporting coordination of Portable Appliance Testing (PAT) where required
• Monitoring Smart Task usage to ensure accurate timekeeping and supporting staff where needed
• Undertaking any additional reasonable duties as required

Knowledge & Experience

• Proven experience in a supervisory role across multiple sites
• Strong organisational and time management skills
• Confident computer literacy, including Microsoft Office
• Full UK driving licence (essential)
• Experience using cleaning machinery (e.g., buffers, scrubber dryers, i-mops) is beneficial

Qualifications & Skills Essential

• Good understanding of Health & Safety practices
• Strong IT skills

Desirable

• Relevant NVQ in Facilities Management
• IOSH (or equivalent Health & Safety qualification)

Experience

• Background in soft services, ideally cleaning (including specialist cleaning)
• Experience within Facilities Management preferred

Interpersonal & Communication Skills

• Professional, tactful, and diplomatic approach when engaging with clients, colleagues, and visitors
• Ability to build positive working relationships at all levels
• Confident in both written and verbal communication
• Occasional liaison with contractors and external parties

Responsibilities People Management

• Supporting and supervising less experienced team members
• Monitoring quality of work and addressing performance issues where necessary

Resources & Assets

• Responsible for the safe use and care of tools and equipment (client or company owned)
• Maintaining strict confidentiality in all work related matters

Working Environment & Demands

• Requires a high level of awareness and concentration, particularly when operating machinery and adhering to Health & Safety standards
• Flexibility in working hours is essential to meet the demands of the role

This position offers variety, responsibility, and the opportunity to play a key role in maintaining service excellence across multiple client sites. Including Historic England, Dematic, XCT, and many other sites set in some beautiful scenery