Microsoft 365 Training Officers

Microsoft 365 Training Officers

POST NUMBER: 014915 & 014916

WEEKLY WORKING HOURS: 37

SALARY RANGE: £37,280 to £40,777 pa - pro rata for hours worked

TYPE OF CONTRACT: 1 Year Fixed Term

LOCATION: Stevenage / Hybrid / Hertford

About the Role

As an M365 Trainer, you will play a key part in delivering the Council's Microsoft 365 (M365) Awareness & Training Programme. Working closely with the Senior M365 Trainer and programme team, you will help staff build confidence in everyday use of M365 tools and support consistent, modern ways of working across the organisation.

You will deliver a mix of face to face and virtual training, run drop in support sessions, maintain learning materials, and provide practical guidance to staff as they develop their digital capability. You will also work with our network of M365 Champions to help identify learning needs and promote opportunities to improve collaboration and productivity.

This is an excellent opportunity to develop specialist skills in digital learning, change support, and Microsoft 365 adoption. You will receive mentoring, support and direction from senior colleagues and will be encouraged to grow your capability throughout the programme.

Your training scope will include everyday use of Teams, SharePoint Online, OneDrive, Outlook, Word, Excel, PowerPoint, and selected apps such as Planner, Forms, Lists and Stream, with Copilot awareness delivered in line with organisational guidance.

About You

You will be someone who enjoys helping others learn and has a passion for improving digital confidence across the organisation. You don't need to be a technical expert, but you should be experienced in using M365 tools and able to explain them clearly to colleagues with different levels of experience.

You will bring strong communication skills, patience, and a supportive approach to helping staff adopt new ways of working. You will be confident delivering training, responding to common queries, and working with champions and key users to embed learning.

You will also be someone who:

• Enjoys working collaboratively and supporting others
• Is organised, proactive and able to manage multiple training activities
• Can gather feedback and share insights to help improve the programme
• Demonstrates a positive, "one team" mindset and contributes to continuous improvement
• Understands the importance of good governance, data protection and safe working practices

This role involves working with staff across the Council, partner organisations and elected members, so you will be a strong ambassador for the programme and the organisation.

Our Benefits

• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• Flexible working: available upon request, subject to operational requirements
• Part time and Job share opportunities - all our full time vacancies are open to job share unless otherwise stated
• A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
• 25 days holiday rising to 31 days (depending on Local Government service)
• An extensive range of learning and development opportunities
• Employee Assistance Programme - 24/7 Confidential advice and support on personal, work, family and relationship issues
• Season ticket loans and discounts for public transport
• Cycle to Work scheme
• Stevenage Credit Union: secure savings, free life insurance and access to cheap loans
• Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC)
• Discounted Health and Fitness membership
• Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union

Equal Opportunities

Stevenage Borough Council is committed to Equal Opportunities for All. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board.