Microsoft 365 Teams Voice Engineer (FTC)

UK-wide Predominantly on-site with clients with regular attendance at our Bristol HQ.

Working hours: Monday to Friday (37.5 hours per week)

Provisional Start Date: September 2025

About Us

At Applicable, we specialise in delivering seamless Microsoft 365 and Unified Communications solutions to enterprise clients. As we continue to grow, we're looking for a motivated M365 Teams Voice Engineer/Specialist to join our Site Transition team - someone who's eager to learn, contribute, and grow into a future leader in technical consultancy or project management.

The Role

As a M365 Voice Specialist, you'll play a key role in enabling customer sites and users on our platforms. You'll work closely with internal teams, partners, and clients to deliver repeatable, high-quality deployments using our proven methodologies.

This is an ideal opportunity for someone with foundational Microsoft 365 knowledge and some hands-on experience in UC technologies who's ready to take the next step in their career.

What You'll Do

• Survey, design, plan, test, and deploy technical deliverables for customer site transitions

• Use standardised tooling and processes to ensure consistent delivery

• Support project teams during key phases such as surveys, testing, go-live, and early life support

• Collaborate with partners and clients to coordinate resources and timelines

• Contribute to customer roadmaps and value delivery

• Participate in remote and on-site work as needed

What We're Looking For

• Basic to intermediate Microsoft 365 certification
• Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs)
• Strong communication and documentation skills
• A proactive, customer-focused mindset
• Willingness to work flexible hours during key project phases
• Full UK driving licence

Desirable (but not essential)

• Experience with Audiocodes media packs, or similar gateways
• Knowledge of network infrastructure (VPNs, firewalls, load balancers)
• PRINCE2 Foundation or ITIL certification

Why Join Us?

• Clear progression path into Project Management or Technical Consultancy

• Supportive team culture with a focus on learning and development

• Exposure to enterprise-level deployments and cutting-edge technologies

• Great employee benefits which include:-

• Company pension
• Income Protection
• Private healthcare with employer contribution

Do not meet every single requirement

If you are passionate about IT and excited by this role but do not meet all the requirements or your experience does not align perfectly, please apply anyway - you may just be the right candidate we are looking for!