MGR III, Supply Chain, Ops Tech Solutions, Supply Chain
Posted 1 hour 34 minutes ago by Amazon
Job ID: Amazon UK Services Ltd.
This role oversees critical supplier portfolios, manages hardware testing, deployment, and new device launches across Amazon Fulfillment IT, while leading a team of supply chain professionals.
The manager will:
- Build and develop a high-performing team through coaching, mentoring, and career development, ensuring alignment with Amazon's leadership principles and organizational goals.
- Lead supplier relationship management, including performance monitoring, capability development, capacity planning, and risk mitigation.
- Develop product roadmaps and lifecycle plans in collaboration with IT hardware engineering, technical operations, and product management teams.
- Create efficient forecasting and capacity planning mechanisms for new and existing products.
- Drive team accountability for maintaining supplier scorecards, conducting quarterly business reviews, and addressing supply issues.
- Oversee manufacturer and supplier reviews to ensure costs align with business objectives and meet cost avoidance goals.
- Guide team in defining and delivering global solutions that improve supply chain speed and scalability.
The role will be based in London with 20% of time traveling mainly around Europe.
Key job responsibilities- Establish and develop the new Supplier Performance Management team.
- Create strategies to effectively execute the responsibilities of the team, including management of product quality, supply risk, delivery performance, supplier data management, and supplier compliance.
- Develop tools and mechanisms to collect, measure, and report out on supplier metrics.
- Further develop the current supplier scorecard mechanism to provide objective feedback to critical suppliers on strengths and improvement opportunities.
- Engage with other leaders to improve Supply Chain processes related to supplier performance issues.
- Engage with Suppliers in a hands on approach to support everyday operational requirements related to delivery performance, quality issues, and compliance gaps.
- Manage day-to-day escalations and prioritization of at risk product orders.
- Keep abreast of changing business requirements and market conditions that could impact supplier performance.
- Perform spend analysis based on a variety of relevant information, prepare financial models, identify opportunities, and present business case and recommendations to internal business partners.
- Support the strategic goals of the business partners; act as a "consultant" to help achieve those objectives. Be recognized by business partners for supporting their strategy and driving value.
- Experience in program or project management
- Experience in supply chain
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree
- Experience leading process improvements
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.