MFD (Multifunctional Device) Engagement & Adoption Specialist

The Engagement Specialist - MFD is responsible for driving awareness, understanding, and adoption of multifunctional devices across a national branch network. The role focuses on proactive, one-to-one stakeholder engagement, clearly communicating device benefits and supporting positive adoption.

Working closely with deployment and engagement teams, the role captures feedback, tracks engagement outcomes, and shares insight to inform rollout planning, refine communications, and support continuous improvement of engagement approaches.

• Confident and engaging communicator, comfortable conducting one-to-one stakeholder conversations

• Ability to explain technical or device-related information in clear, accessible terms

• Strong interpersonal skills, with the ability to build rapport and address questions or concerns

• Organised and methodical, with experience tracking engagement activity and outcomes

• Comfortable working in a structured rollout or change environment

If you feel you have the skills and experience required for this role, please email me a copy of your CV, at (see below) .