Merchandise Planning Support Administrator

Merchandise Planning Support Administrator

Application Deadline: 10 July 2026

Department: Merchandising

Employment Type: Full Time

Location: Dartmoor House Head Office

Reporting To: Ashleigh Gale

Compensation: £24,785 / year

Description

We're looking for an organised and proactive Merchandise Planning Support Administrator to join our Merchandising team. If you enjoy working with data, planning ahead, and collaborating to ensure excellent product availability, this is a great opportunity to make an impact.

You'll be part of a friendly, inclusive team that values accuracy, efficiency, and continuous improvement. This role offers variety and the chance to work closely with Product Managers, Suppliers, and Store teams to keep our business moving and our customers happy.

About The Role

Contract: Permanent

Hours: Full-time

Hours of Work: 37.5 per week Monday - Friday

As a Merchandise Planning Support Administrator, you'll play a key role in supporting stock and sales performance across multiple categories. You'll help prepare and analyse replenishment orders, monitor stock levels, and liaise with suppliers and stores to ensure products are available when customers need them.

Key responsibilities include:

• Preparing and analysing stock replenishment orders
• Placing product orders and chasing deliveries to meet deadlines
• Monitoring stock levels and taking corrective action where needed
• Forecasting future stock requirements and planning for seasonal performance
• Running reports and presenting data to support decision-making
• Collaborating with Product Managers, Suppliers, and Store Managers
• Supporting promotional activities and marketing campaigns

About You

• Previous experience in a similar role is desirable
• Retail experience is an advantage
• Confident using Microsoft Excel, Word, and Outlook
• Strong numerical and analytical skills
• Highly organised and able to prioritise tasks under pressure
• Adaptable and proactive, with a collaborative mindset
• Clear and confident communicator

What We Offer

• Scottish Widows contributory pension - company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.