Membership Experience Leader Retention & Operations

A high-profile membership organisation in Greater London is seeking a Membership Experience Manager to manage and enhance the end-to-end member journey. You will lead retention and onboarding processes, ensuring a high-quality experience for members. Strong relationship management skills and experience with CRM systems are essential. The role also involves collaborating with various teams to drive engagement and operational efficiency. This is a full-time position with a salary range of £45,000 to £50,000, offering hybrid work options.