Membership Consultant

Posted 14 days 11 hours ago by Michael Page (UK)

Permanent
Not Specified
Other
London, United Kingdom
Job Description
  • Membership and Sales consultant for high end medical office and spa.
  • Commission based role with Central London office.

About Our Client

The company is a respected, luxury organisation within the healthcare industry, offering a range of premium services to its clients. As a mid-sized team, they prioritise professionalism and excellence in everything they do, with a strong focus on client satisfaction.

Job Description

As Membership Consultant, you will:

  • Handle membership inquiries, providing detailed information about available services and packages.
  • Assist with the onboarding process for new members, ensuring all documentation is complete and accurate.
  • Maintain and update membership records with precision and confidentiality.
  • Collaborate with internal teams to ensure a seamless experience for all members.
  • Develop and maintain strong relationships with members, addressing any concerns or queries promptly.
  • Sell, monitor and follow up on memberships to maintain high retention rates.
  • Provide administrative support to the Membership and Sales team.
  • Contribute to the overall growth and success of the membership programme.

The Successful Applicant

A successful Membership Consultant should have:

  • Prior experience in a customer-facing, sales or administrative role within the healthcare industry.
  • Strong organisational skills and attention to detail.
  • Excellent verbal and written communication abilities.
  • A proactive approach to problem-solving and multitasking.
  • Proficiency in Microsoft Office and membership management systems.
  • A professional and courteous demeanour when dealing with clients and team members.

What's on Offer

  • A competitive salary of £30,000 - £35,000 per annum.
  • Generous holiday allowance to support work-life balance.
  • Commission opportunities to reward performance.
  • A permanent position within a luxury organisation in London.
  • A professional and supportive working environment in the healthcare industry.


If you're an organised and client-focused individual looking to grow as a Membership Consultant in London, we encourage you to apply today!