Membership Consultant
Posted 14 days 11 hours ago by Michael Page (UK)
Permanent
Not Specified
Other
London, United Kingdom
Job Description
- Membership and Sales consultant for high end medical office and spa.
- Commission based role with Central London office.
About Our Client
The company is a respected, luxury organisation within the healthcare industry, offering a range of premium services to its clients. As a mid-sized team, they prioritise professionalism and excellence in everything they do, with a strong focus on client satisfaction.
Job Description
As Membership Consultant, you will:
- Handle membership inquiries, providing detailed information about available services and packages.
- Assist with the onboarding process for new members, ensuring all documentation is complete and accurate.
- Maintain and update membership records with precision and confidentiality.
- Collaborate with internal teams to ensure a seamless experience for all members.
- Develop and maintain strong relationships with members, addressing any concerns or queries promptly.
- Sell, monitor and follow up on memberships to maintain high retention rates.
- Provide administrative support to the Membership and Sales team.
- Contribute to the overall growth and success of the membership programme.
The Successful Applicant
A successful Membership Consultant should have:
- Prior experience in a customer-facing, sales or administrative role within the healthcare industry.
- Strong organisational skills and attention to detail.
- Excellent verbal and written communication abilities.
- A proactive approach to problem-solving and multitasking.
- Proficiency in Microsoft Office and membership management systems.
- A professional and courteous demeanour when dealing with clients and team members.
What's on Offer
- A competitive salary of £30,000 - £35,000 per annum.
- Generous holiday allowance to support work-life balance.
- Commission opportunities to reward performance.
- A permanent position within a luxury organisation in London.
- A professional and supportive working environment in the healthcare industry.
If you're an organised and client-focused individual looking to grow as a Membership Consultant in London, we encourage you to apply today!