Member Support & Retention Specialist (Hybrid, 12-18m)

Posted 5 hours 19 minutes ago by Alternatives (Ireland)

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description

Alternatives (Ireland) is seeking a Member Support Executive for a 12-18 month fixed-term contract in Dublin. The role focuses on member engagement, retention and support, handling sensitive membership matters, and guiding members through career and professional journeys.

You will bring at least three years in customer/service roles, strong communication, empathetic problem solving, and the ability to manage complex inquiries while maintaining records and contributing to service improvements.