Medical Secretary - DOPMH

Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.

We pride ourselves in striving to be an employer of choice.

Strategic Themes

• Care based on what matters to people.
• Care provided at home or close to home.
• Improvement through learning, research and innovation.
• Prevention and alternatives to hospital.

Great Organisation

• Buildings that support health and wellbeing.
• Technology enabled care.
• Care teams are supported by responsive corporate services.
• Safe, efficient, effective and productive.

Great People

• A place people love to work and feel valued.
• Living our values with staff (all voices count).
• Attract, grow and develop talent.
• Leaders with compassion, who continuously learn and listen.

Great Partner

• Encourage and enable effective partnerships.
• Joined-up community services.
• Work with others to maximise workforce opportunities.
• Reduce our impact on the environment.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern. In addition, although the role advertised may have a 'home' office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.

Job overview

We are recruiting for a Medical Secretary to provide medical secretary provision to the Valency Dementia in Older Peoples Mental Health Service.

You will be part of the North Cornwall CMHT/DOPMH wider admin team and your role will involve ensuring high levels of service are provided at all times, across the Locality, providing service support overall when required.

The post-holder will be required to commute to Launceston on Thursdays to support the weekly MDT meeting.

Banham House has on-site car parking, which offers free parking to staff.

This post is working 15 hours a week, working on Thursdays and Fridays 9.00 a.m. - 5.00 p.m. as part of a job share opportunity.

Main duties of the job

To provide an efficient and effective Medical Secretary service to a specific Consultant Psychiatrist and their medical team.

The post holder is required to manage their day to day workload and use their initiative without supervision which will require informed judgement, excellent organisational and communication skills and the ability to multi-task and prioritise competing demands.

To ensure effective lines of communication between team members, patients, and others, whilst maintaining confidentiality at all times.

Working for our organisation

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see 'supporting documents'.

Person specification Education, Qualifications & Experience

• NVQ 3 Business Administration or equivalent knowledge or experience
• RSA/OCR III Word-Processing or equivalent qualification or experience
• RSA/OCR II Audio-Typing or equivalent qualification or experience
• Computer literate with experience of spreadsheets and databases
• Medical Secretary Diploma or equivalent knowledge or experience
• RSA/OCR III Audio-Typing or equivalent
• Previous experience working as a secretary in the NHS
• Excellent communication and interpersonal skills
• Ability to meet deadlines and work under pressure whilst remaining calm
• Ability to manage own workload and work independently
• Ability to prioritise and work on own initiative
• Problem solving

Knowledge & Abilities

• Minute taking experience
• Knowledge of medical terminology
• Knowledge of the Trust's electronic systems

At Cornwall Partnership NHS Foundation Trust we are proud to prioritise the development of our people. To support this, the following opportunities are available:

• Career conversations and individual development plans for succession planning and talent management
• Protected CPD time for registered staff
• Access to a dedicated central development fund supporting CPD for all staff
• Leadership and Management development programmes
• Coaching and mentoring opportunities
• A full clinical induction programme for operational skills
• Access to a care certificate programme for our band 1-4 clinical staff
• A bespoke and robust preceptorship programme to support newly qualified staff

Being part of a successful NHS Foundation Trust brings a portfolio of rewards and benefits for our staff. These include:

• Suite of health and wellbeing initiatives to support our colleagues physical and mental health
• Free access to individual HARP portfolios to support revalidation for nursing staff
• Free DBS checks where required
• Discounts available from retailers, UK hotels and main attractions
• Salary sacrifice car scheme
• Cycle to work scheme
• The Trust reimburses all application costs for staff eligible to apply for EU settlement status.

If you are successful at the shortlisting stage of the recruitment process you will be contacted via TRAC.jobs email regarding interview details.

Cornwall Partnership NHS Foundation Trust welcomes and values individuals with lived experience of mental or physical ill health joining our workforce. We aspire to have a culture that develops, promotes and supports lived experience roles - throughout the organisation.

If you are successful, you agree to Occupational Health accessing your health records from your current or previous employer to check the status of your inoculations and screening tests. Appointments are subject to full three year satisfactory references therefore please ensure you include correct contact details for your nominated referees including email addresses.

Any general recruitment queries, please contact our recruitment team on

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Felicity Wills Job title Locality Admin Manager - North & East AMH & DOPMH Email address Telephone number Additional information

Please note we are not accepting any communication from Recruitment Agencies at this current time. Please refrain from sending the Trust CVs as this does not count as an introduction.

The Health Jobs UK website has jobs from numerous employers, within health and care across Cornwall and the Isles of Scilly.

Royal Cornwall Hospitals NHS Trust provides acute medical, surgical and specialist services to a population of around 500,000 which can increase significantly during the busy holiday periods.