Medical Risk Assessment (Customer Service Advisor)
Posted 5 hours 14 minutes ago by Charles Taylor
Christchurch / Hybrid
Full training provided
May 2026 start date
This role provides an excellent opportunity to gain a strong understanding of the business from the ground up. It is an ideal entry point for candidates looking to grow and progress in the future.
Responsibilities- Conducting comprehensive medical risk assessments using an automated system, to evaluate the level of medical cover we can provide
- Maintaining accurate and detailed documentation of assessments and findings
- Maintaining customer confidentiality
- Ensuring that our company values are upheld
- A high level of competency in using computers is a prerequisite
- Customer service experience - helpful but not essential
- Be able to work under pressure
- Be able to record data accurately and efficiently
- Excellent communication and interpersonal skills to effectively interact with our customers
- Natural empathy and a flair for making a difference to our travel customers
- Free Health Cash Plan worth £1700 per annum
- Generous high-street rewards scheme for family and friends
- Free travel insurance (subject to qualifying criteria)
Charles Taylor is proud to be an inclusive employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. We promote a transparent and fair recruitment and selection process, and all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of.