Medical Receptionist

Dove Valley Practice is pleased to invite applications for a Medical Receptionist to join our team. We are looking for someone who is friendly, reliable, and enthusiastic, with strong interpersonal skills and a genuine willingness to learn. You will be supported as you develop in the role and become a valued part of a collaborative and effective team.

This is a permanent position with a fixed rota of between 10 & 37 hours per week. Regular overtime is required between 7:45am and 6:30pm, Monday to Friday, dependent on business needs, and we will provide 2 to 4 weeks notice of extra shifts required.

Job responsibilities

• Dealing with patients requests.
• Care navigation.
• Taking and processing requests for home visits.
• Taking requests for and issuing repeat prescriptions
• Explaining surgery protocols.
• Taking messages for other members of staff/colleagues.
• Collating and sorting new patient medical records prior to summarising.
• Filing medical records as necessary.
• Scanning hospital results/letters.
• Opening/securing GP consulting rooms, ensuring rooms are tidy and all PCs are closed down correctly.
• Ensuring adequate stocks of stationery, leaflets and forms.
• Ensuring doctors rooms are adequately supplied.
• Following initial training, the use of computerised medical records.
• General responsibility for overall appearance of reception area.
• Making of refreshments (tea/coffee etc.)
• Other tasks as appropriate to the role.

Qualifications

• Highly motivated and willing to attend training
• Awareness of accountability of own role and other roles within the Practice

Experience

• Ability to work on own initiative and as part of a team
• Ability to work with attention to detail and accuracy
• Ability to work effectively in a busy environment.
• Prepared to work overtime/flexible hours in accordance with the practice needs
• Previous experience of working in a primary care or NHS setting.
• Experience of working with Microsoft Office packages
• Experience of working with the SystmOne or EMIS clinical computer systems

Benefits

• Career development opportunities
• Flexible working where applicable
• Generous annual leave and pension schemes
• NHS maternity/paternity packages
• Refreshments provided
• Employee of the month incentive scheme

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.