Medical Receptionist

Main duties of the job

• Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
• Processing telephone requests for appointments, visits or telephone consultations, ensuring callers are directed to the appropriate healthcare professional
• Processing and distributing incoming and outgoing mail
• Taking messages and passing on information
• Filing and retrieving paperwork
• Processing repeat prescriptions in accordance with practice guidelines
• Computer data entry, processing and recording information in accordance with practice procedures
• Initiating contact with and responding to requests from patients, team members and associated healthcare agencies
• Clearing and re stacking consulting rooms as required
• Providing clerical assistance to practice staff (word/data processing, filing, photocopying, scanning)
• Ordering, re ordering and monitoring stationery and other supplies
• Dealing with clinical waste
• Providing refreshments for staff and visitors and keeping the kitchen area clean and tidy
• Keeping the reception area, notice boards and leaflet dispensers tidy and obstruction free
• Processing referrals
• Facilitating effective communication between patients, primary/secondary care teams and other healthcare agencies
• Other duties requested by the Reception Manager or Practice Manager as required

Qualifications / Person Specification

• Previous GP Practice Medical Receptionist Experience - Essential
• Medical System (SystmOne) or EMIS Experience - Essential
• Medical Receptionist experience of at least 1 year - Required

Job Types & Benefits

Job Types: Part time, Permanent, Fixed term contract

• Company pension

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.