Medical Director - Disability Evaluation Services

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Medical Director - Disability Evaluation Services Job Number: 7
Category: Healthcare
Location: Shrewsbury, MA
Shift: Day
Exempt/Non-Exempt: Exempt
Business Unit: ForHealth Consulting
Department: ForHealth Consulting - Disability Services - W401800
Job Type: Full-Time
Num. Openings: 1
Post Date: Aug. 5, 2025

Job Summary

The Medical Director provides clinical leadership for the Disability Evaluation Services (DES) Program, under the supervision of the Senior Medical Director. As part of the DES senior leadership team, the Medical Director reviews disability regulations, directs internal clinical procedures and provides consultation to state policy makers.

The Medical Director is responsible for supervising and/or overseeing the physician advisors and quality assurance consultants as well as ensuring compliance for contracted network consultative examination providers.

Major Responsibilities

• At the direction of the Senior Medical Director, provides clinical leadership for the disability evaluation process.
• Provides leadership for the disability process for Medicaid agencies and Public Employees Retirement Systems.
• Monitors productivity and provides oversight and clinical direction to DES clinicians, including Physician Advisors.
• Participates in creation of physician compensation models in conjunction with leadership team.
• In conjunction with the Senior Medical Director, leads Internal Clinical Consultation Committees for MassHealth, OCA (Office of Clinical Affairs), and other Pension Retirement Contracts, for the handling and decision making of contested cases.
• Assists in formulating and implementing new business development strategies and marketing and sales efforts to achieve growth aligned with the strategic priorities of UMass Chan and ForHealth Consulting.
• Collaborates with DES clinical leadership in the interpretation of disability regulations.
• Participates in the review of regulation and policy changes impacting the disability evaluation process.
  • This may include providing consultation services to state agency out of state client leadership.
• Leads the development of clinical procedural standards and quality evaluations.
• Monitors and provides feedback to DES physicians and psychologists.
• Oversees DES quality management programs, including ongoing quality assurance, program evaluation initiatives, and performance goal management.
• Provides feedback to DES physicians and psychologists as well as other DES clinical staff regarding clinical policies and the outcomes of quality evaluations.
• Participates in the development and training for network providers and DES clinical staff, including physicians and psychologists.
• Advises DES staff on client issues involving sensitive medical information, adverse clinical findings, and safety issues.
• Directs contract compliance initiatives for DES contracted network physicians and psychologists.
• In conjunction with the Physician Network Manager, contributes to the recruitment and credentialing of contracted network physicians and psychologists.
• Provides feedback, quality assurance and disciplinary process of DES contracted network physicians and psychologists.
• Under the direction of the Senior Medical Director, oversees new projects and initiatives at DES for MassHealth or other clients, and explores new business opportunities for DES.

Required Qualifications

• MD, DO or PhD prepared Psychologist licensed to practice
• Board certified in area of specialty
• 5 years experience in direct patient care

Supervision Received

Under the general direction of the Senior Medical Director or designee

UMass Chan Medical School was among 23 companies that stood out as 2023 "DEI champions," according toThe Boston Globe.

Named a U.S. News & World Report
"2023 BEST MEDICAL GRAD SCHOOL"
for Primary Care and Research