Media Operations Lead

Location: DMGT HQ - High Street Kensington, London
Position: Permanent

About the Role

We are seeking a highly capable Media Operations Lead to join our Editorial and Audience team.

This is a hybrid role at the intersection of media, operations, and strategy - ideal for someone with experience in consulting and a deep interest in media.

You will work directly with the Editorial Director and Head of Audience to identify, shape, and execute key strategic projects that support editorial innovation, operational improvement and audience growth.

The role will involve collaboration across multiple teams - including commercial, data, product, social and newsroom - as well as liaising with external partners.

Main Responsibilities

• Partner with editorial and audience leaders to design and execute high-impact strategic initiatives.
• Conduct structured analysis of content performance, audience trends and operational models to inform decision-making.
• Build business cases and implementation plans for new editorial and audience-led initiatives.
• Coordinate and manage complex cross-functional projects - ensuring they are delivered on time and aligned with company goals.
• Support long-term planning by mapping capability gaps, identifying emerging opportunities, and monitoring industry trends.
• Act as a thought partner to senior stakeholders - preparing board-level presentations, recommendations and updates.
• Maintain project trackers, critical milestone logs and risk registers.

Person Specification

• Strong experience in a top-tier strategy consultancy, or a strategic/operational role within a media, consumer, tech or entertainment business.
• Strong commercial acumen with experience analysing business performance, audience data or market trends.
• Outstanding project management skills - able to drive clarity, prioritise ruthlessly, and move quickly.
• Deep interest in digital media and editorial operations - understanding how content drives engagement and revenue.
• Confident communicator with the ability to influence senior stakeholders and work across editorial, product and commercial teams.
• Highly structured, organised and comfortable working in a fast-paced, newsroom-driven environment.

Package Description

Our benefits package increases the longer you've been with us. Here's what to expect:

• 25 days' holiday (increasing by 1 per year up to a total of 30)
• Pension plan and life cover
• Discounts on online shopping, dining cards and vouchers, and access to our Employee Assistance Programme
• Onsite gym, subsidised canteen and onsite nurse and GP clinics

Plus much more

About Us

Its global newsroom of journalists, formidable story-getting power, and breadth of content formats, delivers highly engaging, trusted content to loyal and new audiences, 24 hours a day, seven days a week.

The Mail brand reaches three in five Brits every month and is officially the best-read, most recognised, most engaged newsbrand in the country. It is the largest news publisher on TikTok with over 28 million total followers and nearly 45 billion views in the past year.

GA Sept 2024 March 2024 - Feb 2025 inclusive

Our Commitment

We are committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status, or disability.

We are Disability Confident Committed. Please let us know if you require any recruitment documentation in other formats or if you require reasonable adjustments to be made during the recruitment process. Please be assured that any such information will be held separately to your recruitment application and will not be considered as part of the selection process.

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