Mayoral Support Officer

Mayoral Support Officer

The West of England Mayoral Combined Authority (MCA) is seeking to appoint a Mayoral Support Officer to join the mayor's team. Reporting to the Senior Executive Assistant to the Mayor and working closely with the PA team, this role will provide high-quality, confidential diary management, logistical coordination and administrative support to the Mayor and team.

The postholder will play a pivotal role in ensuring the Mayor is fully prepared for all meetings and engagements, managing a complex and dynamic diary and coordinating logistics with efficiency and professionalism. They will work proactively with colleagues across the MCA to support the smooth day-to-day running of the Mayor's office, coordinating travel and events, supporting correspondence and contributing to continuous improvement of office processes and procedures.

The postholder will bring a proactive, professional attitude, remaining calm under pressure and comfortable acting with appropriate levels of confidentiality and discretion. They will be highly organised, taking a high level of accuracy and attention to detail in their work, and can manage a complex workload efficiently.

• Diary and Logistics Management - manage the Mayor's diary, ensure preparation for all upcoming meetings, events and engagements, with materials organised and accessible for hybrid or in person meetings; liaise with senior business leaders, local authority partners, government officials and other key stakeholders to coordinate and confirm diary commitments; make travel and accommodation arrangements in line with the travel and accommodation policy; book meetings and arrange logistical details including room layout and refreshments; coordinate large-scale meetings, VIP visits and high-profile engagements, including venue management, guest lists and liaison with communications colleagues.
• Administrative and Correspondence Support - provide full administrative support to the Mayor's office, exercising judgement, initiative and discretion in sorting urgent and non urgent communications and items of a confidential nature; ensure all documents and correspondence meet high professional presentation standards, produce agendas and minutes for meetings, and act as first point of contact for visitors and regional partners; liaise with colleagues across the Combined Authority to support timely and accurate responses to Mayoral correspondence; support development of correspondence templates and process documentation; support continuous improvement of correspondence and administrative processes, contributing to effective day to day running of the Mayor's office.
• Undertake all other duties as requested by the Senior Executive Assistant to the Mayor, commensurate with the grade and status of the post.