Marine Claims Executive

Our client, a growing Lloyd's broker, is looking for a Senior Marine Claims Broker/Technician. It will involve handling a varied portfolio of Marine claims, including Marine Cargo, Hull & Machinery, Specie, Aviation, Crew PI and P&I business. Applicants will require previous Marine claims handling experience and a good knowledge of ECF will be advantageous. This will be a hybrid role.

Duties and Responsibilities

• Oversee, manage and coordinate a complex portfolio of Marine claims, including Hull & Machinery, Builders Risk, Cargo, Specie, Aviation, Crew PA and P&I.
• Upload and manage ECF entries and non bureau related tasks.
• Monitor claim progress from notification to resolution, ensuring all parties meet contractual, regulatory, and service level requirements, and ensure all claims are handled in compliance with Lloyd's minimum standards.
• Act as claims advocate for clients, negotiating with insurers, TPAs, adjusters, and legal representatives to support favourable and timely outcomes.
• Maintain up to date claims records and data accuracy across internal systems in line with Lloyd's and company market requirements.
• Participate in client reviews, renewal preparation, underwriter and broker meetings.
• Receive new claim notifications and assess coverage against policy terms and conditions.
• Negotiate claim settlements within delegated authority limits and appoint experts where necessary.

Qualifications

• Previous Marine claims handling experience.
• Good knowledge of ECF (advantageous).

As true market specialists we work in partnership with our candidates and clients, delivering unrivalled market knowledge and insight. Driven by our passion to become the partner of choice we offer tailored advice and guidance.