Manhattan WMS Consultant - London, UK

Role - Manhattan WMS Consultant/Principal Consultant Technology - Manhattan WMS, DAI WCS, Kisoft (KNAPP) and SQL. Location - London, UK Your role

In the role of a Principal Consultant, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment. You will be pivotal to problem definition and discovery of the overall solution and guide teams on project processes, deliverables. As a thought leader in your domain, you will be the key advisor to architecture and design reviews. You will anchor business pursuit initiatives, client training, in house capability building. You will have the opportunity to shape value adding consulting solutions that enable our clients to meet the changing needs of the global landscape.

Manhattan WMS Principal Consultant will be an addition to our existing 24X7 Production Support team.

Required

• A Subject Matter Expert (SME) in Warehouse Management domain with strong experience in Manhattan WMS.
• Should have strong working experience in multiple versions of Manhattan WMS (including 2018 and lower versions).
• Should have strong working experience of KiSoft (KNAPP) and DAI WCS applications.
• Should have excellent working experience of inbound, outbound and inventory control functionalities of Manhattan WMS.
• Should provide L1 / L2 production support for WMS and WCS incidents.
• Should provide quick resolution for Critical(P1)/High (P2) incidents to keep the DC operations running.
• Should coordinate with the client and the offshore team members to expedite the fixes to production issues.
• Should participate in the meetings with client to assess integration requirements with upstream and downstream partner applications like SAP/TIBCO/OMNI/BY TMS/nShift/Avery Dennison, etc.
• Should analyse Production Support tickets to identify trends/ patterns and propose fixes to eliminate them.
• Should document the functionality and configuration and suggest best practices to improve the throughput of the warehouse.
• Should be able to perform functional testing as required.
• Understand the solution recommended and explore alternatives based on research and build proof of concepts.
• Should be able to perform Root Cause Analysis (RCA) for Major, Critical and High Priority incidents.
• Strong experience as a functional lead consultant to gather requirements from business users.
• Strong Root Cause Analysis skills to identify and resolve existing design gaps.
• Should have a track record of leading and inspiring mixed skill team of 5-8 members.
• Should be able to coordinate with project teams and client stakeholders to plan, execute, and monitor project milestones.
• Manage daily, weekly, and monthly status reporting ensuring clear communication and alignment with project objectives.
• Ability to work independently, with minimal coaching/mentoring.
• Ability to work independently with vendor product application teams like Manhattan, DAI, Knapp, Locus, RFID, nShift etc., to review, acquire sign off, and integrate their solutions.
• Ability to work independently with upstream and downstream partner applications like SAP/TIBCO/OMNI/BY TMS/nShift/Avery Dennison, etc.
• Should have experience in System Configuration to implement the system designs.
• This role requires travel to Manchester.

Personal

• High analytical skills
• A high degree of initiative and flexibility
• High customer orientation
• High quality awareness
• Excellent verbal and written communication skills

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.