Managing Consultant Fraud Payments

Job Title:

Managing Consultant Fraud Payments

Overview:

Managing Consultant, Authentication, Authorization and Fraud (AA&F) Subject Matter Expert (SME), Advisors & Client Services

Advisors & Client Services (A&CS) team is a key differentiator for MasterCard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast globally, this agile team manages end-to-end solutions for a diverse customer base. We combine management consulting, data assets, and technology to deliver strategic insights and recommendations. Our services include consulting, loyalty programs, business experimentation, and data-driven risk management, mainly in payments but also with retailers, airlines, and other enterprises.

Role and Responsibilities:

As a Managing Consultant and AA&F SME, you will be a trusted advisor, leading client engagements and developing new business opportunities. You will partner with Business Development to pitch engagements leveraging Mastercard data and expertise. You will also facilitate training and knowledge sharing, lead project teams, and ensure the delivery of high-quality insights and solutions. Responsibilities include managing client relationships, engaging with clients proactively, and guiding teams to business-focused solutions that generate value.

Core Competencies:

• Passion: Responsible and proud to guide teams to deliver high-quality results.
• Subject Matter Expertise: Local expert in AA&F, supporting sales and product development, sharing knowledge globally.
• Problem Solving: Lead critical problem identification and guide teams to effective solutions.
• Analytic Excellence: Strong structured problem solving and quantitative skills.
• Project Management: Interested in project delivery and decision-making in digital contexts.
• Client Management: Build confidence through expertise, reliable execution, and stakeholder management.
• Communication and Presence: Effectively communicate complex ideas verbally and in writing.
• Commercial Orientation: Identify opportunities and collaborate on contracting and solutions.
• Leadership: Foster ownership, urgency, and risk-taking within teams.
• Diverse Perspective: Bring unique skills or approaches to client and internal activities.

Qualifications:

• Undergraduate or master's degree
• Experience in risk management, especially authentication and fraud governance across payment systems.
• Knowledge of fraud threats and mitigation strategies, digital enablement, and operational centers.
• Understanding of Strong Customer Authentication and acquiring risk management.
• Analytical skills with data-driven problem solving.
• Consulting experience and managing multiple projects preferred.
• Mentoring experience beneficial.
• Excellent communication skills in English and local languages.
• Ability to build relationships with clients at all levels.
• Multitasking in a fast-paced environment.
• Proficiency in Word, Excel, PowerPoint.
• Eligibility to work and travel visas as required.