Maintenance Team Manager - Fleet

Maintenance Team Manager - Fleet - (€68,000) Purpose of the Role

The Maintenance Team Manager - Fleet is a managerial position within the Fleet Maintenance Department. He/she is accountable for delivering daily LRV (Light Rail Vehicle) maintenance activities. He/she leads a team of technicians on shift, ensuring optimal workshop performance while adhering to schedules, quality standards, and safety requirements to maintain fleet availability.

Key Responsibilities Team Management

• Organise shifts with available technicians to deliver the plan prepared by the Daily Planner.
• Monitor team activities, providing clear short-term production objectives to each technician.
• Adjust workloads according to headcount and resource availability.
• Participate in depot meetings alongside other Maintenance Team Managers, the Daily Planner, Fleet Coordinator, and Head of Fleet to review KPIs, staffing, training, budgets, and company updates.
• Lead start-of-shift, mid-shift, and end-of-shift briefs following Depot Manager guidelines.
• Host regular team meetings (monthly or bi-monthly) to discuss KPIs, training, staffing, and company updates.
• Deliver clear and comprehensive handovers using company tools.
• Ensure timely communication of policies, procedures, safety updates, HR regulations, and required documentation.
• Enforce safety compliance within the workshop (PPE, LOTO, workwear, etc.).
• Collaborate with the Depot Manager to manage annual leave and absence tracking using HR systems
• Address absenteeism and performance issues in line with HR protocols.
• Support other business areas when necessary.
• Contribute to staff development, including technical and personal growth; oversee annual performance reviews.
• Audit all paperwork and work orders for quality and completeness.
• Participate in recruitment and onboarding, including probation period follow-ups.

Workshop Layout and Tools

• Prepare tram allocations across Workshop and Stabling Lanes based on daily activities to optimise efficiency.
• Liaise with the Control Room for tram movements and resource allocation.
• Coordinate with Infrastructure for planned and responsive works.
• Conduct routine shift checks to ensure a safe, organised, and well-equipped workshop.
• Assist in asset calibration control.
• Submit purchase requests for tooling, PPE, and workwear within budget and company procedures.
• Propose and support Lean projects to improve workshop layout and efficiency.
• Collaborate with the Project Manager overseeing workshop improvement initiatives.

Tram Maintenance

• Monitor and track daily tram maintenance.
• Ensure routine exams, modifications, reliability upgrades, and overhaul programs are completed in accordance with procedures and deadlines.
• Organise the Daily Service Sheet using company IT systems, based on kilometres travelled, maintenance schedules, and tram availability.
• Respond to Control Room queries regarding availability and initial troubleshooting.
• Keep the Control Room updated to support consistent Luas service delivery.
• Review and prioritise reported defects (P1 to P4).
• Determine tram serviceability and authorise returns to service when appropriate.
• Open and close corrective and preventive work orders with complete documentation.
• Coordinate external contractors involved in fleet maintenance.
• Respond to and manage tram-related incidents and accidents.
• Recommend fleet improvements to the Depot Manager for potential engineering study.

Parts and Supplier Management

• Maintain accurate serial number histories and component records.
• Collect parts from stores when unavailable or understaffed.
• Provide cost/repair/subcontracting feedback to aid Depot Manager decision-making.
• Process parts through the repair loop, completing necessary forms.
• Oversee supplier visits for on-site tram or part servicing.

Maintenance Management and Technical Expertise

• Drive continuous operational and technical improvements.
• Provide documentation and guidance to technicians for preventive tasks and troubleshooting.
• Coordinate with the Fleet Coordinator to obtain required documentation.
• Follow depot processes and work with the Process Manager to optimise procedures and review the liability matrix.
• Provide technical leadership and assist with hands-on maintenance when needed.
• Conduct online interventions to ensure team safety.
• Analyse KPIs and take action to improve team performance.
• Conduct audits as required by the O&M contract, internal standards, or safety regulations.
• Liaise with engineering, safety, procurement, and stores teams as required.

Additional Responsibilities

• Provide remote depot management support when no local manager is available.
• Maintain strong coordination with operations, particularly Control Room personnel.

Note: This list is not exhaustive and may evolve based on operational needs.

Working Conditions

• Hours: 39 hours/week on a rotating shift (days/nights), including weekends.
• On-Call: One week per month, as scheduled with other Maintenance Team Managers and the Depot Manager.
• Location: Primary assignment at one of three depots. Occasional travel to the other two depots may be required.
• Strong leadership and interpersonal skills; able to engage across all levels of the organisation.
• Proven ability to drive maintenance performance and continuous improvement.
• Analytical mindset: interpret data and take informed actions to enhance service delivery.
• Effective communication and relationship-building skills with staff, customers, and stakeholders.

Experience & Qualifications

• Technical or Business qualification required.
• Minimum 5 years' experience in a technical environment.
• Supervisory/management experience is highly desirable.
• Solid understanding of Irish Health & Safety and Environmental legislation.
• Experience with tram or rolling stock systems is an advantage.
• Proficient in IT systems, including CMMS and MS Office.
• Experience working in a shift-based maintenance or manufacturing environment.