Maintenance Helpdesk Specialist

A facilities management provider is seeking a Customer Service Representative to join their helpdesk team. This full-time position involves serving as the first point of contact for customers experiencing maintenance issues across multiple sites. Responsibilities include logging requests, coordinating with engineering teams, and maintaining customer records. Ideal candidates should possess strong communication and organisational skills, alongside previous customer service experience. The role requires adherence to a rotating shift pattern and offers opportunities for training and development.