M&E Supervisor

LLP - The Dilly is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio.As a Meetings and Events (M&E) Supervisor, you'll be keeping the M&E operation running like clockwork and leading your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! We set high standards for ourselves to surprise and delight our guests, so you'll need to manage the M&E operation with a passion to deliver excellent customer care.If you're our ideal M&E Supervisor, you will:Be yourself!Be able to start early mornings and finish late eveningsBe a vibrant host for customers and an expert in recognising their needs- customer retention is a crucial part of this role!Be hands on and visible in the operation with the ability to lead and multi-taskKeep the details in mind- you'll take ownership for ensuring the hotel facilities and equipment are well-maintainedHave great communication skills - it's important to establish relationships with organisers, and other departments within the hotel!Ensure that staffing levels are adequate for upcoming eventsAssisting the F&B Team whenever M&E is not busyINDLHSome of the perks our M&E Supervisor could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a M&E Supervisor?We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!