Luxury Wholesale Customer Experience Specialist

A prestigious toy manufacturer in the City of London is seeking a Customer Service professional to support the sales team and ensure a smooth customer journey. This role entails addressing customer inquiries, managing orders, and maintaining high standards of customer service. Candidates should have at least 2 years of experience in customer-facing roles, ideally in a B2B environment, with a passion for customer service aligned with brand values. Strong communication skills and proficiency in Microsoft Office are required.