Luxury Retail Trainer - Elevate Customer Experience (Europe)

Prada Group is seeking a Retail Trainer for North Europe on a 12-month fixed-term contract to design and deliver comprehensive training across multiple channels. The role focuses on elevating customer experience, product knowledge and brand storytelling through varied delivery modes and on-floor coaching.

You will collaborate with HR, Marketing and Headquarters to align local programmes with global standards, monitor KPI-driven outcomes and support onboarding for new staff in a dynamic luxury