Luxury Guest Experience Specialist
Posted 1 day 12 hours ago by Harri
Permanent
Full Time
Other
London, City Of Westminster, United Kingdom, NW1 4
Job Description
Montcalm Collection is seeking a Guest Service Executive to deliver personalized, attentive service to guests throughout their stay, including check-in and check-out, reservations, and information about the hotel and local attractions.
In this role you will collaborate with Front Office and Guest Experience teams to uphold luxury brand standards, resolve guest issues, and ensure a seamless, memorable guest journey.