Logistics Operations Specialist

Overview

Manpower UK is seeking a Logistics Operations Specialist on a 12-month temporary assignment with a global FMCG client in the City of London. The role is based in Holborn, London, with hybrid working arrangements and a salary up to £48,000 per annum pro rata, depending on experience.

The successful candidate will coordinate inbound transportation from suppliers, manufacturing sites, and ports to warehouses or distribution centres, monitor shipments, and ensure timely delivery. This position supports brands in the portfolio of the client (e.g., TIGI, VO5, Toni & Guy, Brylcreem) and requires strong organisational abilities and experience in freight management.

Key details: full-time, 37.5 hours per week, Monday to Friday, with a mix of remote and onsite work subject to business needs.

Key Accountabilities

• Inbound Transportation - Coordinate inbound shipments from suppliers, manufacturing sites, and ports to warehouses or distribution centres. Monitor shipment status and communicate delivery updates to stakeholders. Liaise with freight forwarders, transport providers, and 3PL partners to ensure smooth receipt of goods. Investigate and resolve delays, shortages, damages, or documentation issues. Verify shipping documentation (invoices, packing lists, delivery notes). Support inventory discrepancy investigations with warehouse and logistics partners.
• Warehouse Operations - Support daily warehouse operations through close coordination with 3PL partners. Monitor inbound receipts, inventory movements, order processing, and dispatch activities. Maintain inventory accuracy through regular reconciliation and stock count support. Track warehouse performance against service levels and KPIs. Participate in operational review meetings and follow up on corrective actions. Support pallet management programs and customer-specific logistics requirements. Ensure adherence to safety, quality, and operational standards.
• Outbound Transportation - Coordinate customer and distributor deliveries to meet service levels. Monitor carrier performance and delivery execution. Ensure shipping documentation is accurate and completed on time. Investigate delivery exceptions and work with stakeholders to resolve issues. Support urgent order deliveries and customer escalations when required.
• Customs and Compliance - Support import and export documentation processes. Coordinate with customs brokers and freight forwarders to facilitate timely customs clearance. Maintain customs, shipping, and compliance records. Monitor shipment clearance status and escalate potential delays. Ensure compliance with company policies and local regulatory requirements.
• Repacking/Co-packing Operations - Coordinate repacking and co-packing activities with external logistics partners. Monitor inventory availability and material readiness for repack activities. Track order fulfilment and completion against timelines. Communicate operational issues and support resolution with cross-functional teams. Maintain records of repack and co-pack activities.
• Cost and Invoice Management - Support tracking of transportation, warehousing, and logistics-related costs. Validate logistics invoices and ensure timely processing.

Qualifications and Skills

• Experience in logistics operations, freight management, and supply chain coordination.
• Strong organisational abilities and excellent communication with suppliers, carriers, and 3PLs.
• Ability to monitor and resolve shipment issues, delays, and documentation discrepancies.
• Familiarity with inbound/outbound transportation, warehousing, and customs documentation.
• Ability to work in a fast-paced, cross-functional environment and support multiple brands.

Note: This description reflects the responsibilities and requirements of the role as provided. It does not constitute a guarantee of employment and may be subject to change by Manpower UK and its client.