Logistics Agent

Posted 11 days 7 hours ago by Calor Gas Ltd.

Permanent
Full Time
Other
Lancashire, Manchester, United Kingdom, M21 0
Job Description
Logistics Agent

Location: Manchester

Hours: 5 days per week (covering Monday-Sunday rota)

Contract Type: Full Time / Permanent

Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.

We are looking to recruit a Customer Service driven Logistics Agent for our site in Manchester.

Responsibilities
  • Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
  • Contribute to a safety-first operation and drive towards an incident free workplace.
  • Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
  • Place orders on system for delivery/collection using SAP.
  • Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
  • Receipt stock in/out received in barrels.
  • Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
  • Raise and receipt Purchase orders and ensure correct stock levels are maintained.
  • Review daily aborts, cancels, and fill returns.
  • Support drivers in reviewing daily runs, printing loading sheets and manifests.
  • Track our drivers through Telematics system.
  • General housekeeping.
Qualifications
  • An experienced Customer Service/Driven professional with a positive attitude.
  • An administrator with excellent organisational skills.
  • Able to work well in a team supporting colleagues and sharing best practice.
  • Committed and flexible to meet business demands.
  • Able to take Personal Ownership of tasks, especially safety.
  • Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
  • Articulate with good attention to detail.