Localization Project Manager - 400 euro per day - 6 months contract

Localization Project Manager - 400 euro per day - 6 months contract

Global retailer requires a PM to manage the localisation & Adaption' programme. This is a global model operating across 40+ countries and all time zones. You will be required to take ownership of vendor and partner relationship; defining and measuring all KPIs and performance metrics. Global and local markets, key stakeholder management from onboarding, goal setting, workflow design, data reporting and analysis and outcomes ownership for all consumer-facing localization and Transcreation across all channels and consumer touchpoints

The Localization Program Manager will be responsible for delivering a successful localization program that meets customer requirements by liaising between our customers, internal teams, and external vendors.

The role of the Program Manager is to manage a full team of project managers and linguists dedicated to delivering a complex localization program.

Ideal candidates will have 5+ years Project Management experience with at least 5 years within the localization industry and have managed distributed teams of project managers or linguists. Candidates need to have full understanding of localisation production processes, scheduling, budgeting and workflows, including MT processes, workflow management tools, CAT tools, desktop publishing tools, graphics and audio file processing, etc.

Tasks
Function as a business partner with external and internal stakeholders by representing the Project Management team, providing recommendations, best practices and producing innovative ideas to push the boundaries of the program.
Work with other project managers to review and analyze existing projects and develop optimal program portfolio to make sure to drive production in the most effective way in terms of cost, quality and timeline.
Engage in a localization strategy, planning and team coordination from an early stage
Lead discussions with all stakeholders
Monitor scope analysis and estimate budget
Interface proactively with teams to recognize, mitigate, and resolve project risks and issues
Track hi-level milestones and progress
Manage program budget
Provide assessments and quotes, identify, allocate resources and address any resourcing conflict
Monitor quality according to agreed quality parameters, drive language quality assurance activities and reporting, addressing and resolving issues promptly
Manage day-to-day relationship with customer and customer representatives on project matters
Provide regular status reports and develop solutions to ensure customer satisfaction
Establish and coordinate communication among various production groups and effectively remove barriers to localization program success.
Implement and improve processes to optimize program effectiveness.
Ensure clear and consistent information to set the right expectation from all stakeholders
Monitor program status and evaluate the program effectiveness. Implement changes as necessary
Support project teams by creating an environment where cross functional team members can directly communicate and collaborate
Manage program budget
Liaise with customer and internal team to understand and meet the program budget
Ensure cost milestones are respected by the internal and external localization project team
Check and approve internal and external spend
Manage invoice cycle
Provide leadership to promote positive, collaborative relationships between the teams.
Maintain enthusiasm, energy and focus in a variety of circumstances.
Assist in execution of tasks to Project Managers.

Requirements
3+ years of related business experience, preferably in a localization environment (program/project manager and/or equivalent)
In-depth knowledge of localization processes
Excellent computer skills
Ability to remain calm under pressure and work in a fast-paced process-driven environment
Ability to interact successfully with a wide range of stakeholders
Experience working with diverse peoples and cultures across multiple time zones
Ability to facilitate productive relationships with all team members to successfully deliver marketing localization projects; to foster cooperation, commitment, and a positive attitude from colleagues, peers and partners.
Proficiency in one or more foreign language
Project management certificate
Bachelor's degree in localization, linguistics, or related discipline

This position is an initial 6 month contract offering 400 euro per day. The roles requires 3 days a week in the Amsterdam office with the rest remote.