Local Service Manager

19,000 people in Ireland acquire a brain injury each year. At Acquired Brain Injury Ireland, through our community-based rehabilitation services, we help as many of them as we can to return to a leading independent life. Our expert teams support individuals and their families recovering from the impacts of brain injury with services and tools that help them rehabilitate, adapt and return to their everyday lives with confidence. Person centredness is a vital component of all of our services.

Skills and attributes

• Leadership
• Advocacy
• Planning and organising
• Communications
• Professional service

Are you passionate about making a real difference in people's lives?

We're looking for a compassionate and dedicated Local Service Manager to join our dynamic team in our Galway, Mayo & Roscommon community & Clubhouse services, where person centred rehabilitation is at the heart of everything we do.

The role

About the Role:

The Local Service Manager will play a vital role in supporting people with Acquired Brain Injury to live full, independent lives - whether at our residential services or out in the community. You will lead a dedicated team of Team Leaders and Rehabilitation Assistants, fostering a collaborative and person centred approach to daily support. Your leadership will help shape meaningful services that respond to each individual's goals and needs.

Along with leading the local team, you will be a key member in an interdisciplinary team, collaborating with specialists from across the ABI Ireland Organisation to deliver coordinated, person centred rehabilitation.

The contract available is:

Permanent, Part Time, 19.5 hours

The salary range is €57,856-€75,210 pro rated based on hours worked.

What You'll Be Doing

• Lead and manage residential and community services, ensuring high quality, person centred support for individuals with an acquired brain injury
• Supervise and support staff teams, including Team Leaders and Rehabilitation Assistants, while overseeing recruitment, rotas, training, and performance management
• Facilitate admissions, discharges, and daily independence for residents, working closely with families, clinical teams and community partners
• Build strong relationships with local agencies, voluntary groups and stakeholders to promote community inclusion and service awareness
• Ensure Individual Rehabilitation plans (IRPS) are developed, implemented, and regularly reviewed with accurate documentation and reporting
• Manage service budgets, payroll returns, petty cash, and purchasing, while supporting fundraising efforts at local and national levels
• Respond to critical incidents, manage challenging behaviours, and ensure compliance with HIQA, CARF, and organisational policies
• Represent ABI Ireland at forums, participate in working groups, and support the on call service - while being ready to drive vehicles as needed

Who We're Looking For

We're looking for a compassionate and confident leader who is passionate about making a real difference in the lives of people with an acquired brain injury. You will bring a strong background in human services, along with the ability to guide and support a dedicated team in delivering high quality, person centred care. You will be someone who thrives in a dynamic environment, communicates with clarity and empathy, and builds strong relationships with families, clinical colleagues and community partners.

Must Haves

• A relevant third level qualification in Health or Social Care
• At least 4 years post graduate experience in a health or social care setting, including residential or community rehabilitation
• Minimum 3 years' experience leading and managing staff teams, with a focus on performance management and development
• Strong communication skills - verbal, written, report writing, and presentation - with fluency in English
• Excellent organisational and time management skills, with the ability to prioritise and meet service goals
• Confident decision maker with sound judgement, attention to detail, and a hands on approach
• Proficient in Microsoft Word and Outlook, with solid IT and budgeting skills
• Full clean driving licence and willingness to undertake management/leadership training if not already completed

Great to Have

• Previous experience working with individuals affected by Acquired Brain Injury (ABI)
• Background in delivering person centred neuro rehabilitation services across interdisciplinary teams
• Experience managing a 24/7 residential or community based care service
• Familiarity with Ireland's disability care systems and available support services

Why Join Us?

• Making a Real Impact - Be part of a mission driven team passionately advocating for supporting people impacted by brain injury to rebuild their lives with dignity
• Grow with Us - Access tailored induction and specialist training, plus meaningful career development opportunities to help you reach your potential
• Feel Valued - Enjoy long service awards, premium pay where applicable, paid maternity leave, and a supportive culture that celebrates your contribution
• Work Life Balance Matters - Flexible working options and wellbeing initiatives empower you to live fully at work and beyond
• Financial Security & Perks - Competitive salary, defined contribution pension scheme for eligible employees, free life cover, and access to the Health Care Staff Credit Union
• Support When You Need It - Benefit from the Employee Assistance Programme, revenue approved mileage rates, and the Bike to Work Scheme

Acquired Brain Injury Ireland is an Equal Opportunity Employer.