Local Product Owner (Networks)

Join Our Team as a Local Product Owner - AXA Partners UK & Ireland!

Are you ready to take your career to the next level with a dynamic and innovative organisation? AXA Partners is seeking a passionate and driven Local Product Owner to join our Network team in Redhill. This is an exciting opportunity to lead the development, management, and optimisation of key systems that enhance our service delivery in the Motor Recovery and Home Emergency sector.

As the Local Product Owner, you will oversee relationships with external system providers like Joblogic and Apex. You'll play a crucial role in negotiating contractual agreements and optimising internal systems such as Core Provider Operations (CPO), ePro, Easyterritory, and Provider Invoice Management System (PIMS). Collaboration is key, as you will work with various teams across the UK and globally to enhance system performance, drive operational efficiencies, and improve customer satisfaction.

• Lead the development and management of external system partnerships.
• Serve as the Subject Matter Expert (SME) for critical internal systems.
• Collaborate with network management to optimise provider usage and deliver seamless customer journeys.
• Manage budgets to ensure spending aligns with business objectives.
• Represent UK interests in planning and executing system enhancements and change requests.

What you'll bring:

You are a strategic thinker with a background in system management and a passion for driving innovation. Your strong analytical skills and excellent communication abilities will enable you to effectively engage with stakeholders at all levels. You thrive in a collaborative environment and are adept at managing multiple priorities while delivering results.

Qualifications:

• Experience in Contact Centre, Case Management, or the Insurance sector is highly desirable.
• Familiarity with business requirements specification and testing design.
• A background in digital transformation, software development, and agile methodologies is preferred.
• Proven stakeholder management skills and the ability to influence senior leaders.

Why Join Us? At AXA Partners, we believe in investing in our people. You will have the opportunity to work in a supportive and inclusive environment, where your ideas are valued, and your professional growth is encouraged. With flexible working arrangements and opportunities for occasional travel, you can achieve a healthy work-life balance while making a real impact in your role.

What we offer:

At AXA Partners, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Hybrid working with three days per week onsite
• 22 days rising to a maximum of 27 days (based on a 5 day week)
• Retail Discounts
• Cycle2Work Scheme
• Discounted Home Insurance
• Employee Assistance Scheme
• Discounted Gym Membership
• Thrive (free mental health app)
• Free Financial Education/Pension Seminars

To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics.

We're AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we're always at people's side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we're always looking at new ways to offer seamless and reassuring experiences when it really matters.

Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)