Loans Officer (12 Month Contract) - The Lough Credit Union

Loans Officer
The Lough Credit Union, Bandon Road, Cork is inviting applications for the position of Loans Officer on a 12 month Fixed Term Contract. The Lough Credit Union is a community-focused financial cooperative committed to supporting the financial wellbeing of our members. We pride ourselves on providing ethical, member-first financial services with a strong local presence. As our loans offering continues to grow, we are seeking a motivated and service driven Loans Officer to join our Lending Team.

Key Responsibilities

• Develop the lending function, ensuring continued first class service to members in compliance with the Credit Union's Credit Policy and Procedure Notes.
• Assess members' applications for loans in adherence with the Credit Union's lending policy and procedures and in accordance with responsible lending practices.
• Contribute to the smooth operation of the credit union by undertaking related administrative and organisational tasks.
• Prepare reports for the credit committee and the board.
• Meet with the credit committee on a regular basis.
• Assist in growing the CU's lending levels in a manner consistent with the credit union's strategic and risk management objectives.
• Contribute to the ongoing development of appropriate credit policies, systems, procedures and practices.
• Ensure the continued overall quality of the loan portfolio, including assessing its risk profile and driving improvements by way of mitigating strategies at operational level.
• Perform any other additional duties that may be required.

The successful candidate should:

• Have a minimum of 1 year financial service experience. Mortgage experience desired but not essential.
• Hold a professional relevant qualification to the role such as a QFA or APA in loans.
• Be good at dealing with people as this will also be a face to face role in meeting people and discussing their financial needs in relation to loans.
• Be familiar with the ethos and practices of the credit union movement.
• Have some experience of compliance standards of the credit union sector would be beneficial.
• Have excellent written and verbal communication skills.
• Demonstrate strong I.T. and interpersonal skills.
• Be capable of reviewing processes and procedures and designing improvements to them.
• Be flexible, adaptable and a team player, ready to join a highly efficient team that prides itself on consistently delivering the highest standards of service to our members.

Main Performance Measures

• Excellent feedback about quality of service from members and team.
• Accuracy of work, attention to detail, getting things right.
• Turnaround time.
• Achievement of team and individual targets such as loan and membership growth.
• Quality of loan assessment.
• Smoothness of workflow.
• Consistency of implementation of credit union policies and procedures.
• Quality of reports, advice and support provided to the team and Operations Manager.
• Contribution to the development and improvement of service delivery for members.
• Contribution to team performance through co operation with colleagues at all levels.

The position is full time and permanent; a competitive remuneration package will apply. Occasional work outside normal hours may be required from time to time.

Applications will be accepted by post or email. Please send a completed CV together with a cover letter detailing how you meet the requirements of the job specification to:

Closing date for applications is 10 th April 2026

The Lough Credit Union Ltd is an Equal Opportunities Employer.