Loan Operations Analyst

Loan Operations Analyst

We are looking for a Loan Operations Analyst in our Operations Team.

Our Loan Operations Team is focused on supporting the efficient and accurate flow of 'borrowers' through our lending process. We partner with our Sales Team and Underwriters to assess, verify, and document each loan opportunity.

Who are we?

We're Funding Circle. We back small businesses to succeed.

At Funding Circle, we believe the world needs small businesses. That's why we've made it our mission to help them get the finance they need to grow.

With more than a decade of expertise under our belt, we've built a game-changing platform with cutting-edge data and technology that's reshaping SME lending. Say goodbye to lengthy applications and hello to lightning-fast decisions! SMEs across the UK can get a decision in minutes, accessing competitive funding quickly.

We know that good business is about good people. We pride ourselves on providing meaningful, human support along with fast, hassle-free processes to deliver an unbeatable customer experience.

The role

This is a busy admin role where you will review and process loan applications to provide fast, efficient funding to small businesses in the UK.

1. Review financial accounts, bank statements, and risk reports to process loan applications.
2. Complete know your customer (KYC) checks during the borrower onboarding journey and refer cases to our AML and Fraud teams when required.
3. Use third-party systems to collect information on the applicant and their business.
4. Perform rigorous quality assurance: reconcile loan documents and internal system data for completeness and accuracy.
5. Work in a collaborative team environment.
6. Proactively problem-solve, identify, and confidently mitigate risks, issues, or control weaknesses in your day-to-day activities.

What we're looking for

• Someone with 6-24 months experience in a high-volume operations or administrative role.
• Able to work to deadlines and business goals in a fast-paced, dynamic environment.
• Excellent attention to detail, self-motivated, strong organizational skills, and ability to follow procedures.
• Willingness to learn and adapt to evolving policies and procedures.
• Familiarity with financial documents, bank statements, and identification documents is a plus but not essential.

At Funding Circle, we are committed to building diverse teams. Please apply even if your experience doesn't align perfectly with the requirements.

Want to learn more?

• Impact on businesses, communities, and the economy (last year £6.9bn generated). Read our Impact Report .
• Customer feedback on Trustpilot .
• Our evolving platform solving SME finance challenges.

Why join us?

We celebrate diversity and are proud to be an equal-opportunity employer. We offer hybrid working, with in-office presence in London three times a week, and support your career development through our programs focused on Health, Wealth, Development, & Lifestyle.

• Flexibility with a benefit allowance.
• Comprehensive health benefits including private medical insurance, dental, and wellbeing programs.
• Financial benefits like life assurance, income protection, and discounts.
• Development opportunities with annual learning allowances.
• Lifestyle benefits including electric car schemes and season ticket loans.

We also provide award-winning parental leave policies supporting parents through various leave options.

Ready to make a difference? We'd love to hear from you.