Litigation Lawyer (Qualified)

Litigation Lawyer (Qualified)

Contract Type: Permanent Full Time

Location: Bradford, Chatham, Petersfield or London

Working Pattern: Hybrid (usually a couple of days a week in the office). We welcome part-time and flexible arrangements and will aim to match your current flexibility where possible.

What We Offer

We care about your wellbeing, not just your work. Our benefits are designed to support your life, your health and your growth:

• Holidays: 25 days (rising to 30) + buy/sell up to 5 days + swap up to 4 bank holidays.
• Pension: Up to 10% employer contribution.
• Family Leave: Enhanced maternity and 4 weeks' paternity from day one, shared parental leave, paid neonatal care leave and support for adoption and surrogacy.
• Fertility Support: Paid time off for fertility treatment and appointments, available to birth parents and partners, with confidential support and flexible adjustments where needed.
• Workations: Work abroad for up to 20 days a year in approved countries.
• Birthday Leave: Your birthday off-paid.
• Learning: Access to LinkedIn Learning for all colleagues.
• Financial Wellbeing: Free Snoop Premium subscription.
• Healthcare: Self pay Denplan & optional Private Medical Insurance.

The Role

As a qualified Litigation Lawyer, you will be responsible for the delivery of high volume customer litigation, ensuring cases are run to a high standard and in line with the Legal Services Act, Consumer Duty, FCA/SRA rules and guidance, the Civil Procedure Rules and internal policies. You will allocate and supervise work across the team, manage key supplier relationships, provide clear reporting against service levels, and act as an escalation point for urgent or sensitive issues, while supporting the Head of Litigation on more complex and strategic matters.

You and your Team

You will be assisted in the conduct of the litigation by a team of six Customer Litigation Specialists and create a supportive, team based culture where people are coached, developed and empowered to deliver good customer outcomes. Working closely with the Head of Litigation and the Litigation and Complex Disputes Lead, you will also partner with colleagues across Group Legal, Operations, Compliance and Risk, as well as external firms and advocacy providers, to improve ways of working and drive efficiency.

As a Litigation Lawyer, you will:

This is a hands on leadership role with strategic reach. Day to day, you'll be:

• Leading with confidence - managing, coaching, and developing a team of six paralegals to deliver high quality, compliant litigation outcomes.
• Ensuring compliance excellence - providing robust legal oversight in line with the Legal Services Act, Consumer Duty, FCA/SRA regulations and guidance, the CPR, and VBG policies.
• Owning delivery - allocating and supervising work and monitoring productivity.
• Acting as a trusted escalation point - advising on complex customer calls and correspondence with professionalism and empathy.
• Driving continuous improvement - reviewing processes and procedures to reduce risk, improve efficiency, and deliver better customer outcomes.
• Representing the team externally - building and maintaining strong relationships with third party suppliers and external litigation partners.

What We're Looking For

You'll thrive in this role if you bring strong litigation expertise combined with a genuine passion for people leadership and customer outcomes. You'll stand out if you:

• A qualified lawyer, ideally with at least 3 years' PQE in financial litigation.
• Enjoy leading and developing teams, with proven experience managing paralegals or similar case handling professionals.
• Have a solid working knowledge of the CCA, CPR, and FCA regulations (CONC/DISP) and can apply them confidently in a fast paced environment.
• Are decisive, resilient and organised, comfortable managing high volume workloads while maintaining accuracy and fairness.
• Communicate with clarity and impact - able to build rapport with customers, colleagues, regulators, and external providers alike.
• Are motivated by improving ways of working, embedding best practice, and creating a positive, supportive team culture aligned to Vanquis values.
• Experience within the Motor Finance industry would be highly beneficial.

Pre Employment Checks

Any offer made will be subject to standard background checks, including credit, fraud and employment references. Due to the regulated nature of our business, additional checks may apply.

Equal Opportunity Employer

Vanquis Bank is an Equal Opportunity Employer. We value everyone's unique background, identity and experience, and we're committed to a workplace where all colleagues can thrive. If you need any adjustments or support during the recruitment process, please contact and we'll be happy to help.