Licensing Customer Service Apprentice - Fast-Paced Council

Solihull Council is recruiting an Apprentice Customer Service Assistant to join the Licensing Team on a 12-month fixed term contract. The role is full-time, 37 hours per week, based at The Core, Solihull, and involves handling licensing queries across taxis, Licensing Act 2003, Gambling Act, animal licensing, and street trading.

You will answer questions face-to-face, online and by phone, provide guidance within a regulatory framework, and support the Taxi Licensing Training Officer with