Level 3 Business Administration Apprentice

Level 3 Business Administration Apprentice

Kick-start your career as a Business Administration Apprentice at Fellside Primary. Gain hands on experience in school operations, from front office tasks to supporting staff and pupils. A great opportunity to build skills, grow confidence, and make a real difference.

Working Week Description

Monday - Friday

Role and Responsibilities

• General admin duties including answering phone calls, e mail enquiries, dealing with queries, photocopying, and post.
• Act as front of house, communicating with pupils, staff, parents and visitors in a friendly and welcoming manner, addressing all queries and concerns appropriately.
• Understand the Visitor Policy and ensure that its protocols are met.
• Completing registers/first day call procedures in line with the Attendance Policy.
• Use Word and Excel to create documents and spreadsheets for daily use in administration tasks.
• Use school based electronic systems, including SIMS and ParentPay.
• Co ordinate nursery admissions.
• Process purchase orders, obtain quotes, place orders with suppliers and accept deliveries, ensuring that accurate records are kept and purchasing procedures are followed.
• Keep up to date with electronic school diary to ensure enquiries are answered quickly and accurately.
• Read and understand relevant school policies e.g., child protection and safeguarding, health & safety etc.
• Maintain confidentiality and data protection when handling potentially sensitive tasks.
• Assist with the organisation of school trips, e.g., arranging transport, venues etc.
• Assist with pupil events to ensure smooth progress e.g., school photographs, pupil immunisations etc.
• Learn additional admin roles within school to provide cover when needed.
• Maintain an up to date and accurate inventory of stock.
• Provide admin support for teaching staff in school as required e.g., after school clubs.
• Promote and engage in a positive team environment and adhere to the school's vision and values.

Required Skills

• Good knowledge of Microsoft Office systems
• Excellent telephone manner
• Numerate and literate
• Excellent communication and interpersonal skills
• Ability to work to tight timescalesAccurate and good attention to detail

Training and Support

Learning and Skills apprenticeship programmes are delivered through a mixture of face to face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we've tailored our programmes to use the most up to date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you'll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration Apprenticeship qualification.