Lettings Negotiator

Folio London are looking for an East London based Lettings Negotiator who is as commercially minded as us and will be driven to provide excellent service when letting a portfolio of private rented properties across London.

In this role, you will be personally responsible for managing enquiries and letting properties in East London to achieve excellent results in line with our key performance indicators. You will work with our Marketing team to prepare successful marketing strategies by using your expertise of the sector to ensure content is relevant, engaging, and positively portrays the properties to let.

Central to this role will be your ability to engage with customers and negotiate the terms and conditions of new lets. You will need to be a confident communicator to build the great professional relationships our customers deserve, with a good understanding of the relevant legislation, statutory, and regulatory requirements related to the private rented sector.

How you'll do it

1. Managing enquiries to let properties within targets and in line with KPIs
2. Conducting viewings within the East London patch
3. Full tenancy progression from start until tenants move-in, including referencing, right to rent checks, contracts, and inventories
4. Staying compliant while carrying out duties
5. Providing a first-class experience to every customer
6. Working as part of a team to let properties within our portfolio

The ideal candidate

The ideal candidate will be comfortable and confident in customer-facing roles. Your sales skills will be tested as leads are driven into the business for you to qualify and convert into deals. We are looking for someone with energy and enthusiasm for handling high call volumes to maximize conversions and commission.

Since you will oversee full tenancy progression from start to finish, you should have a strong eye for detail, excellent time management, and sales skills to ensure all deal administration is handled efficiently. This role will appeal to someone motivated by earning potential and eager to let some of the finest properties in the Capital.

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, studying towards a professional qualification may be expected.

Essential:

• Experience in Property Industry
• Ability to work well under pressure
• Based in East London
• Computer savvy
• Experience in Build to Rent sector
• Track record of exceeding sales targets
• Driver's License (not necessary)

What's in it for you?

Joining us offers opportunities for growth and access to learning resources to maximize your potential. Benefits include:

• Excellent annual leave and flexible working options (qualifying period may apply)
• Enhanced maternity, paternity, and adoption pay (qualifying period may apply)
• Employee assistance program with confidential advice and counselling
• Health cash plan
• Staff discounts at retailers, gyms, restaurants, and more
• Interest-free loans for season tickets, deposits, and training
• Cycle to work scheme
• Life Assurance x 4 annual salary

About us

Notting Hill Genesis is a leading housing association providing affordable homes for Londoners, with over 60,000 existing homes and 10,000 in development. We employ around 1,500 staff. We are committed to diversity and inclusion, being a Stonewall Diversity Champion and a Disability Confident employer. More info at:

To learn about our approach to equality, visit:

Selection Process

1. Send your application now! (Closing date: 18 May 2025)
2. Initial phone call for successful candidates
3. Interview stage

Please apply online. For accessibility needs, contact . Redeployees will be considered first. We may close early if sufficient applications are received.

• Salary: £29,225 to £32,473 per annum for 35 hours/week plus PRP
• Frequency: Annual
• Job Reference: nhg/TP/3742/1473
• Contract Type: Permanent
• Working Hours: 35/week + 1 in 5 Saturdays with a day in lieu
• Location: Bruce Kenrick House, 2 Killick St, London