LegalTech Customer Success Manager - Hybrid (Cardiff)

Posted 3 hours 41 minutes ago by LEAP Legal Software, Inc.

Permanent

Full Time

Call Centre / Customer Service Jobs

South Glamorgan, Cardiff, United Kingdom

Job Description

LEAP is seeking a Customer Success Manager in Cardiff to guide clients through onboarding and ongoing use of LEAP software. You will work with legal professionals to deliver onboarding, implementation support, and tailored training, both on-site and face-to-face, ensuring smooth integration.

The role emphasizes relationship-building, product expertise, and driving adoption across the LEAP suite, with occasional travel to client sites nationwide.